Refund Policy

Refund Policy for shop.reviewly.ai

Effective Date: April 1, 2024

Thank you for shopping at shop.reviewly.ai. We pride ourselves on the quality of our Reviewly products and want to ensure you are completely satisfied with your purchase. Below is our policy regarding returns and refunds.

1. Return Policy

  • 30-Day Return Window: Products purchased from shop.reviewly.ai can be returned within 30 days of receipt for any reason, and will incur a 20% restocking fee. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • Return Process: To initiate a return, please contact our customer service team at [support@reviewly.ai]. We will provide you with instructions on where to send returned goods. Customers are responsible for return shipping costs unless the return is due to receiving a defective or incorrect item.

2. Refunds

  • Eligibility for Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

  • Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at [support@reviewly.ai].

3. Exchanges

  • Defective or Damaged Products: We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, send us an email at [support@reviewly.ai] for exchange instructions.

4. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

5. Contact Us

For more information about our refund policy, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@reviewly.ai or by mail using the details provided below:

21001 N Tatum Blvd Suite #1630-404, Phoenix, AZ 85050

Changes to Our Refund Policy

shop.reviewly.ai reserves the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Thank You for Choosing shop.reviewly.ai!